OpenCLAW for SMB — Why Solution

咩係 OpenCLAW?What is OpenCLAW?

一個真正會做嘢嘅 AI 助理An AI assistant that actually does work

OpenCLAW 由 @steipete 創立,係一個開源嘅 AI agent 平台。佢唔止會答問題,而係真正可以執行任務:清理收件匣、發送郵件、管理日曆、撰寫程式、處理發票、與人對話。最重要嘅係 —— 佢跑喺你自己嘅機器上。 OpenCLAW (created by @steipete) is an open-source AI agent platform. It doesn't just answer questions — it actually performs tasks: clears your inbox, sends emails, manages calendar, writes code, handles invoices, talks with humans. And it runs on your own machine.

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聊天介面操作 —— WhatsApp、Telegram、Discord、iMessage 都可以。Chat-app native — WhatsApp, Telegram, Discord, iMessage.
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持續記憶 —— 記住你嘅偏好、客戶歷史、公司規則。Persistent memory — remembers your preferences, customer history, company rules.
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可擴展技能 —— 透過插件接駁任何 API 或自家系統。Extensible skills — plug into any API or internal system.
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自託管 —— 跑喺 Mac mini、Raspberry Pi 或自己伺服器。Self-hosted — runs on a Mac mini, Raspberry Pi or your own server.
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多分身運作 —— 每個部門 / 員工一個專屬 AI,共享記憶。Multi-agent — one AI per department or person, shared memory.
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主動執行 —— Cron job、心跳檢測、提醒、定時跟進全部支援。Proactive — cron jobs, heartbeats, reminders, scheduled follow-ups built in.

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Brosef · Sales AI

過去 24 小時:處理 47 個 leadLast 24h: 47 leads handled

Boss,今朝有 12 個新詢盤。當中 3 個高優先 (>$50K),已經發咗報價單同預約咗下星期 demo。 Boss, 12 new enquiries today. 3 high-priority (>$50K) — quotes sent and demos booked next week. 09:02

嗰個 ABC Corp 嘅單跟得點? How's the ABC Corp deal going? 09:03

合約已寄出,Alice 簽咗,而家等 Bob 確認。我已 set 提醒,如果 48 小時後未收到回覆會發 follow-up。 Contract sent, Alice signed, waiting on Bob. Reminder set — auto follow-up if no reply in 48h. 09:03

部署模式Deployment models

三種方式,適合唔同規模Three ways to run OpenCLAW

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辦公室 Mac miniOffice Mac mini

最快開始,適合 1-20 人團隊。一次過硬件投資 ~HK$8,000,之後零託管費。 Fastest start, fits 1–20 person teams. ~HK$8,000 hardware once, no recurring hosting cost.

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香港雲端伺服器Hong Kong cloud server

由我哋託管於本地數據中心,保證 99.9% uptime,適合需要 24/7 客戶服務嘅公司。 Managed by us in a HK data centre with 99.9% uptime — ideal if you need 24/7 customer service.

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企業自有機房Enterprise on-prem

適合金融、會計、法律等高合規行業。完全私有,離線運作,通過審計。 For finance, legal, healthcare and other regulated industries. Fully private, offline-capable, audit-ready.

應用案例Use cases by industry

點樣為唔同行業帶來價值How OpenCLAW helps different industries

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零售 / 電商Retail / E-commerce

WhatsApp 自動回應訂單查詢WhatsApp auto-replies for order queries
同步 Shopify / TikTok Shop 庫存Shopify / TikTok Shop inventory sync
每晚自動生成銷售報表Nightly sales reports

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專業服務Professional services

會議錄音自動轉文字、撮要、分發Meeting transcription, summary, distribution
合約模板生成同 e-sign 跟進Contract drafting and e-sign chasing
客戶月報自動編制Auto-generated client monthly reports

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物流 / 貿易Logistics / Trading

追蹤貨件、自動通知收件人Shipment tracking and recipient notification
報價單即時生成Instant quote generation
多供應商價格比對Multi-supplier price comparison

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餐飲 / 連鎖店F&B / Chain stores

收 Google / OpenRice 評論並自動回應Auto-reply to Google / OpenRice reviews
員工排更同請假管理Staff scheduling and leave management
日結銷售自動匯總Daily sales auto-consolidation

部署流程Deployment process

由零到有,只需四步From zero to running in four steps

需求工作坊Requirements workshop

半日 workshop,定義 AI 角色、數據範圍、整合需求。Half-day workshop to define AI persona, data scope and integrations.

硬件 + 安裝Hardware & install

採購硬件、安裝 OpenCLAW、配置安全嘅網絡接入。Sourcing hardware, installing OpenCLAW, secure network setup.

技能編寫Custom skills

將你嘅工作流程編寫成 OpenCLAW 技能,接駁公司系統。Encode your workflows as OpenCLAW skills, connect to your systems.

上線 + 培訓Launch & training

員工培訓、文檔交付、90 日支援保障順利過渡。Staff training, documentation, 90-day support for smooth handover.

OpenCLAW FAQ

關於 OpenCLAW 嘅常見問題Common questions about OpenCLAW

OpenCLAW 同 ChatGPT 有咩分別?How is OpenCLAW different from ChatGPT?

ChatGPT 主要係答問題,你問完之後就完。OpenCLAW 係一個 24/7 運作嘅 agent,可以主動執行任務、保留長期記憶、整合你嘅系統,而且跑喺你自己機器上保障私隱。 ChatGPT mostly answers questions and forgets. OpenCLAW runs 24/7 as an agent — proactively executes tasks, keeps long-term memory, integrates your systems, and runs on your own hardware for privacy.

需要用咩 LLM 模型?Which LLM does it use?

OpenCLAW 模型無關。可以用 Claude、GPT-4、Gemini 等雲端模型,亦可以用自託管 Llama、Qwen 等開源模型。我哋會根據你嘅預算同私隱要求建議。 OpenCLAW is model-agnostic. Use Claude, GPT-4, Gemini in the cloud, or self-hosted Llama / Qwen. We recommend based on your budget and privacy needs.

員工抗拒用 AI 點算?What if my staff resist AI?

我哋採取「AI 助手而非取代」嘅定位,先從減輕重複工作入手,再透過 workshop 同成功故事建立信心。八成嘅項目入面,員工最後會主動要求更多自動化。 We position AI as an assistant, not a replacement. Start by removing tedious work, build confidence with workshops and success stories. In 80% of projects, staff end up asking for more automation.

如果 OpenCLAW 將來變收費點算?What if OpenCLAW becomes paid?

OpenCLAW 係開源軟件,你嘅安裝永遠屬於你,即使原作者改變方向,你都可以繼續用同自行修改。 OpenCLAW is open source — your installation is yours forever. Even if the project changes direction, you can keep running and modifying it.

OpenCLAW 解決方案for SMB